Disaster Assistance for Borrowers
If you are an existing borrower and would like to request loan assistance related to COVID-19, please email LoanOperations@opusbank.com and someone from our dedicated Disaster Assistance Plan Response Team will contact you as quickly as possible. You can also call our Service Center at 855.678.7226 to have a request submitted on your behalf.
SBA Paycheck Protection Program "PPP"
Our referral partners are ready to help you access critical funds through SBA’s Paycheck Protection Program. Apply online for the relief funds your business needs.
Important Information about COVID-19
At Opus Bank, we consider your safety and that of our employees as our highest priority. Spread of coronavirus (COVID-19) has caused a great deal of uncertainty and we want to assure you that our banking services remain in full operation.
We are mindful of the World Health Organization’s recent designation and are operating out of an abundance of caution for the foreseeable future. We have implemented a number of procedures that focus on health and safety at all of our branches and offices, while taking other steps to help ensure the ongoing continuity of our services.
Here’s what we are doing
We are following guidance from the Centers for Disease Control and Prevention (CDC) and local health authorities, and will take steps as necessary to help prevent the spread of the virus, as well as help protect our employees and clients. In addition, we have:
- Enhanced our cleaning and disinfecting procedures inside our branches and offices.
- Successfully tested remote operations, technology, and access for our teams should the need arise to work remotely.
- Eliminated all non-essential business travel.
For more information on how to protect yourself and those around you, please visit the CDC website to view their FAQ on COVID-19.
We also offer a number of remote services to help you access your accounts and otherwise meet your banking needs. These remote services include the following:
- Online Banking – 24/7 online access to check your balances, transfer funds, pay bills, and obtain account information.
- Mobile Banking – With the Opus Bank mobile app you can deposit checks, pay bills, transfer money, set and receive alerts, and send and receive money through Zelle®. Download Mobile App Now for iOS or Android
- Customer Service – Call the Opus Bank service center to check your balance, transfer funds, or obtain account information by calling 855.678.7226.
- Locate ATMs and branches near you, including directions, hours of operation, and branch contact information. Find a location now
Our first priority is keeping Opus Bank team members and our customers safe while doing what we can to help minimize potential spread of the coronavirus. Please know we have devoted resources and efforts to help mitigate against possible adverse impacts from the coronavirus, and will continue working hard to provide the level of service you have come to expect. Our thoughts are with anyone affected by the coronavirus.
We anticipate that various fraudsters will attempt to take advantage of the concern surrounding COVID-19 and increase their criminal efforts. It’s critical now and in the future to be diligent about preventing fraud.
- Avoid clicking on links in unsolicited emails and be wary of email attachments.
- Use trusted sources—such as legitimate, government websites such as the CDC website for up-to-date, fact-based information about COVID-19.
- Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.
Please note: Do not furnish your personal or account information in response to unsolicited emails, texts or phone calls, even if the communication claims to be from Opus Bank. We will never ask for your confidential information through unsolicited emails, texts, or phone calls. Access the Opus Bank Fraud and Security information for helpful tips and tactics.
FDIC Fraud Alerts
FDIC Demands Monetary Gold Cease False Advertising Campaign (March 19, 2020)
Scammers Pretending to be the FDIC (March, 2020)
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